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Transactional Excellence in HR, learnings from Converge 2017

At the Cornerstone Converge India 2017, Vikrant Khanna Director-HR, Transformation & Cloud Services (APAC), Alight Solutions talked about the pivots of driving HR transformation through technology.  Based on a survey 768 companies across APAC, he highlighted three key point:

Transactional Excellence as a means to driving HR processes:

Transactional analysis is the primary component in driving successful HR programs. Processing transactions coupled with a well-defined technology strategy are enabling enterprise growth goals and increasing value.

HR Technology Consolidations:

While managing vast and geographically scattered workforces, integrating talent management processes and systems are beneficial because it provides a holistic management of the workforce. Close to 60-65% of the organization prefer consolidating various technologies on a single platform to unify talent management solution.

By unifying the various talent management processes that can create costly fragmentation and inefficiencies, integrating them can enhance all stages of the employee lifecycle.

User Experience:

In this overall transformation journey, one of the challenges faced by the organization is to revolutionize the entire employee experience. In the study conducted by Alight solution, Vikrant shares that only 18% organizations respondent to be highly satisfied with the HR technology they are using. Thinking your users differently and offering a personalized experience is a key to drive satisfaction with HR technology.

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